Store Policies, Terms and Conditions
Welcome to our website! If you continue to browse online, you are agreeing to comply with and be bound by the following store policies, terms and conditions of use which govern Szor Collections relationship with you in relation to this website.
The term “Szor Collections” or “us” or “we” refers to the owner of the website whose registered office is 6131 Luther Lane Suite 210, Dallas, Texas 75225. The terms “you”, “customer" and “client” refer to the user or viewer of our website.
Methods of Payment:
Credit Card - Visa, MasterCard, American Express, Discover and PayPal
Check or Money Order for correct amount only
Shipping, Insurance and Taxes
Orders will be shipped for in-stock items within two working days of full payment, including payment of the shipping charge if applicable. Merchandise paid for by check will be shipped within two working days of full payment clearing the bank.
For Special Order and Custom items, we will notify the client when the specially-made item is complete. It will then be shipped within two working days, assuming full payment of all charges.
All packages will be shipped to the client insured, via USPS Express Mail, UPS, or another carrier as determined by Szor Collections.
For shipments within the 50 United States only (no U.S. territories, APO or FPO addresses), shipping, handling, and insurance, will be paid for by Szor Collections. In most instances an order will require only one shipment. If an order needs to be split into more than one package due to physical size or value, the client will be contacted so the additional charges can be paid and shipping can proceed. All packages must be signed for by the client or the client's representative, upon delivery.
Sales tax will be billed only on Texas deliveries.
For shipments outside the 50 United States, including U.S. territories, APOs and FPOs, a minimum shipping charge of $35, which also includes handling and insurance, will apply. Additional charges may apply to defray the additional costs of international shipping. The client will be notified of any additional charges, which will be paid by the client before shipment is made. All packages must be signed for by client or client's representative, upon delivery.
Each item will be delivered in an attractive gift box or pouch, and tied with our signature ribbon. A brief artist's biography and/or statement, printed on our letterhead, will be included. The customer may specify a message at checkout that we will handwrite on a gift card and enclose with the order.
Prices quoted on the day an order is placed will be honored. All other prices are subject to change without notice.
Custom Items and Special Orders
Many out-of-stock pieces may be special ordered. Any piece made or modified for a customer is considered a special order or custom item. Any such item or order will take a maximum of 6 weeks to deliver. Specific delivery time and availability will be given at the time we process the order.
Custom items and/or special orders may be cancelled within 24 hours of placing the order.
Unless approved by us in writing, returns or credits are not possible for custom items, special orders, any item not in stock when ordered, or any modification done specifically for a client.
Modifications to Jewelry
Modifications or adjustments to jewelry are handled on a case-by-case basis. Customers will be notified beforehand if there will be additional charges for any modifications or adjustments.
Returns and Exchanges